1
Evaddo & the Road Ahead
Where you are today, and where the expansion is headed.
Name & role. If you're filling it together, list everyone.
e.g. villas, apartments, homestays — and the cities / destinations they're in.
This decides how much headroom we build into the systems from day one.
Select all that apply.
e.g. sales / reservations, operations, on-ground staff, housekeeping, finance…
2
Current Systems
eZee Absolute and everything around it — what stays, what we build on top.
Select all that apply.
The gaps are usually where we add the most value on top.
e.g. Airbnb 30%, MakeMyTrip 25%, Booking.com 15%, direct website 10%, WhatsApp / repeat guests 20%…
Select all that apply.
3
Website & Direct Bookings
The customer-facing refresh — 2–3 years is a long time on the internet.
If yes: which payment gateway do you use or prefer (Razorpay, PayU, Cashfree…), and should it connect to eZee Absolute's booking engine or replace it?
Select all that apply.
4
Owners, Reporting & GST
The owner experience and the accounts machinery behind it.
e.g. revenue share, fixed lease, management fee — and whether different owners are on different models.
Select everything that matters.
Who invoices whom? How many GST registrations are involved (yours + owners')? What's still manual, and where does it hurt at month-end?
5
Leads, Sales & AI
The enquiry flood — and how much of it AI should catch.
WhatsApp, Instagram DMs, calls via Exotel, email, OTA messages… rough numbers are fine.
Roughly how many handles & numbers, and whether they should stay separate publicly but feed one central inbox — like we discussed on the call.
Select the biggest time sinks.
6
Operations & Guest Experience
From booking confirmation to checkout — and everything the guest touches.
What's manual? Where do things occasionally break or depend on one person remembering?
Select all that appeal — it doesn't commit you to anything.
7
Scope, Budget & Timeline
So we can come back with a scope of work — priced both ways, as promised.
Pick your top 3.
e.g. the next season, new property launches, an investor conversation… As discussed, a full build typically reaches production in ~2.5–3 months including on-ground training.